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Agenda

The Shop.org Digital Experience Workshop is jam-packed with inspirational speakers, unique networking opportunities and the latest retail technology that will help you increase customer engagement and conversions across all platforms.

Monday, July 18, 2016

4:30 pm - 5:30 pm First Timer / New Member Meet-up
5:30 pm - 7:30 pm Opening Reception

 

Tuesday, July 19, 2016

6:00 am - 6:45 am Shop.org Running Meet-up
7:45 am - 8:45 am Breakfast
8:45 am - 9:00 am Welcome and Opening Remarks
9:00 am - 9:45 am

Keynote | Hooked: How to Build Habit-Forming Products with Nir Eyal

Suggested reading: How to turn your product into your customer’s habit

9:45 am - 10:45 am Networking Break
10:45 am - 11:30 am

Keynote | Commerce 2020 with 'Retailgeek' Jason Goldberg

11:30 am - 1:00 pm Lunch in the EXPO
12:15 pm - 1:00 pm Vendor/Retailer Case Study Roundtables
1:00 pm - 6:00 pm

Doctor Is In: One-on-One Website Critiques

Suggested reading: Improve product findability, improve conversion

1:00 pm - 1:30 pm CX Rules or How Walgreens Became a Mobile Leader
1:30 pm - 2:00 pm How ModCloth’s Community Improves Shopping Experiences & Drives Sales
2:00 pm - 2:30 pm The On-Demand Man: How Combatant Gentlemen Uses Data
2:30 pm - 3:30 pm Networking Break
3:30 pm - 4:00 pm

Hacking the Top 5 Mobile Commerce Design Challenges

Suggested reading: Mobile conversion woes and fixes

4:05 pm - 4:35 pm Mobile Redesign: A Deep Dive Into How Cornerstone Brands Masters Mobile
4:35 pm - 5:05 pm Driving Radical Change in Customer Experience
5:05 pm - 6:00 pm Industry Expert Roundtables
7:00 pm - 9:30 pm Reception and Dinner

 

Wednesday, July 20, 2016

6:00 am - 6:45 am Get Up and Move!
7:45 am - 8:30 am Breakfast
8:30 am - 8:40 am Shop.org Think Tank Spotlight
8:45 am - 9:15 am

Keynote | JustFab Reimagines the Business of Fashion

Suggested reading: 24 questions with JustFab Co-CEO Adam Goldenberg

9:15 am - 10:00 am Keynote | eBags: Rethinking the Customer Experience to Support a New Strategy
10:00 am - 10:45 am Networking Break
10:45 am - 12:00 pm Fast Track: The Crystal Ball Challenge: Getting Ready for Anticipatory Retail
12:00 pm - 12:30 pm Closing Lunch

 

 

* Schedule is subject to change.