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Tuesday 5:05
–6:00pm
Palos Verdes 5-8
Roundtable #12: CX Rules or How Walgreens Became a Mobile Leader
Join us for a deeper dive of the speaking session of the same ttile. Learn to:
•  Bring together marketing, CX, product and technology teams to focus on a great customer experience
•  Manage and maximize a major app redesign
•  Elevate CX across an organization
 
This roundtable takes place at Table #12.
 
Moderators: Deepika Pandey,  Group Vice President – Digital Marketing, Product and Innovation, Walgreen Co. and Ray Kim, Senior Manager, User Experience, Walgreen Co.